Terms and Conditions
Last Updated: August 18th, 2025
Welcome to Bel-Air Veterinary (“Company,” “we,” “our,” or “us”). By accessing or using our website [www.belairvetcare.com] (“Site”), booking an appointment, or utilizing our veterinary services, you agree to be bound by these Terms and Conditions (“Terms”). Please read them carefully.
1. Services Provided
Bel-Air Veterinary provides mobile veterinary services in the Greater Los Angeles area. Services are provided at the discretion of a licensed veterinarian and may include wellness exams, vaccinations, diagnostics, treatments, and other veterinary care.We reserve the right to refuse service if conditions are unsafe, the pet is aggressive, or circumstances prevent us from providing care in a safe and professional manner.
2. Medical Disclaimer
All medical information provided on this Site is for general informational purposes only and should not replace professional veterinary advice. An in-person examination by a licensed veterinarian is required before medical recommendations, prescriptions, or treatments are provided.
3. Client Responsibilities
By booking with Bel-Air Veterinary, you agree to:
•Provide accurate information regarding your pet’s health history, behavior, and environment.
•Ensure your pet is safely secured at the appointment (leash, carrier, or safe environment).
•Be present, or have an authorized representative present, during the scheduled appointment.
•Disclose any history of aggression or behavioral concerns prior to the visit.
4. Fees and Payment
Payment is due at the time of service unless otherwise arranged.•Accepted payment methods include [credit/debit cards, cash, check, Venmo, etc.].
•Late cancellations (within 24 hours) or no-shows may be subject to a cancellation fee.
•Additional travel fees may apply depending on location.
5. Emergency Services
Bel-Air Veterinary is not an emergency veterinary service. If your pet is experiencing a life-threatening emergency, please contact a 24-hour emergency veterinary hospital immediately.
6. Liability
While we take every precaution to ensure the safety of your pet, you acknowledge that veterinary treatment carries inherent risks. By using our services, you agree that Bel-Air Veterinary and its staff are not liable for any injury, illness, or outcome that may result from treatment, except in cases of proven negligence.You further agree to assume responsibility for any property damage or personal injury caused by your pet.
7. Website Use
•All content on this Site (logos, text, images, etc.) is owned by Bel-Air Veterinary and may not be copied, reproduced, or distributed without permission.•We make reasonable efforts to keep information on this Site accurate, but we do not guarantee completeness, reliability, or availability.
8. PrivacyYour personal information will be collected and used in accordance with our [Privacy Policy]. We do not share client information with third parties except as required by law or with your consent (e.g., transferring medical records to another veterinary provider).
9. Governing LawThese Terms shall be governed by and construed in accordance with the laws of the State of California.
10. Changes to Terms
We may update these Terms at any time. Updated Terms will be posted on this page with a revised “Last Updated” date. Continued use of our Site or services constitutes acceptance of the updated Terms.⸻11. Contact UsIf you have any questions about these Terms, please contact us at:
Bel-Air Veterinary
📍 Los Angeles, CA
📞 (310) 424-4808
Privacy Policy
Last Updated: August 18th, 2025
Bel-Air Veterinary (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website [www.belairvetcare.com] (“Site”) or our veterinary services.
1. Information We Collect
We may collect the following types of information:
•Personal Information: Name, address, phone number, email, and payment details when you book an appointment or contact us.
•Pet Information: Your pet’s name, age, species, breed, medical history, and other health details.
•Website Usage Data: Information about how you use our Site, such as IP address, browser type, and pages visited.
•Communications: Any information you provide when contacting us by phone, email, or online forms.
2. How We Use Your Information
We use your information to:
•Schedule and provide veterinary services.
•Maintain accurate medical records for your pet.
•Process payments.•Communicate with you about appointments, services, or follow-ups.
•Improve our website and client experience.
•Comply with legal or regulatory requirements.
3. Sharing of Information
We do not sell your personal information. We may share information only in the following cases:•
With service providers (e.g., payment processors, scheduling platforms) as necessary to provide services.
•With other veterinarians or specialists at your request.
•If required by law, court order, or government regulation.
•To protect the safety of you, your pet, or our staff.
4. Cookies and Tracking
Our Site may use cookies or similar technologies to improve your browsing experience. You may disable cookies in your browser settings, but some features of the Site may not function properly without them.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights (California Residents)
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including the right to:
•Request access to the personal information we hold about you.
•Request that we delete your personal information, subject to legal or medical record-keeping requirements.
•Opt out of the sale of personal information (we do not sell personal data).To exercise these rights, please contact us using the information below.
7. Children’s Privacy
Our services are not directed toward children under 13, and we do not knowingly collect personal information from them.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Bel-Air Veterinary
📍 Los Angeles, CA
📞 (310) 424-4808